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Kensington takes pride in making our comprehensive installation guides easy to follow, with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your new docking station.
A: Yes, however, solutions from Kensington are designed and tested with a wide array of devices to ensure the best possible compatibility with your laptop; regardless, if it supports Thunderbolt 4.
A: With macOS and Windows 10 and 8.1, the operating system will download and install the necessary drivers automatically. Please be sure your Intel Thunderbolt software is installed. For more details see https://thunderbolttechnology.net/updates
A: This dock supports USB-C PD 3.0 (65W of laptop charging).
A: Unfortunately, charging will not be supported then. However, data and video functionality will still be supported.
A: Two monitors: Single 8K (@60Hz)* or Single 4K (@120Hz) / Dual 4K (@60Hz) or Dual 1080p (@120Hz). * Host with DSC 1.2 HBR3.
A: Sometimes the 2nd monitor will not automatically be displayed. You may have to use the Intel, Nvidia, or other compatible graphics card settings application to “unhide” the second monitor.
A: Yes, via the front USB-A 3.2 Gen2 10Gbps (5V/1.5A) charging port.
A: No, we can only guarantee the Kensington cables shipping with the dock will work. USB cables can vary greatly between different manufacturers. We recommend users contact Kensington for replacement if needed.
A: Yes, this dock supports up to 65W of charging, making it a good solution for the latest MacBooks.
At Kensington, we value your feedback and suggestions. If you’d like to share your input on our products and services, please contact us at firstname.lastname@example.org*.
*Please note that this is a read-only contact path, and that any support related inquiries should be submitted via the above contact paths.