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Your satisfaction is our goal.

Kensington aims high — from the quality and value of our products, to the service and support we provide our customers. Here’s everything you need to set up your new SD1700P docking station.

How can we help?

 

Have a question about your SD1700P docking station? Need guidance with setup? Want to chat with a Kensington docking solution specialist? Just scroll and select the resource you need.

Connect with a Kensington product specialist.

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Phone:
800-535-4242

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Technical Support:
Support page

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Live chat:
Click the Live Chat tab on the right

SD1700P, inside and out.

SD1700P docking station showing ports

Installation Guide

 

Kensington takes pride in making our comprehensive installation guides easy to follow, with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your new docking station.

SD1700P Guide Page One

SD1700P Guide Page Two

SD1700P Guide Page Three

SD1700P Guide Page Four

SD1700P Guide Page Five

SD1700P Guide Page Six

SD1700P Image Guide 7

SD1700P Guide Page 8

SD1700P docking station on desk

FAQs

  • Q: Is this dock compatible with USB-C ports?
  • Q: Does this docking station support device charging (i.e. will it charge my laptop)?
  • Q: What operating systems does this dock support?
  • Q: Does this dock require software such as DisplayLink?
  • Q: Is this dock compatible with computers that have a Thunderbolt 3 or Thunderbolt 4 port?
  • Q: What if my device has a USB-C port but it doesn’t support DisplayPort Alt Mode?
  • Q: Do I get both Qi charging and dock function in bus-power mode (when no power adapter is connected to the dock)?
  • Q: Does this dock support USB Power Delivery (PD)?
  • Q: How many monitors does the dock support and what is the maximum resolution supported?
  • Q: Does the dock support wireless charging for my phone?
  • Q: Can this dock function as a wireless charging pad only (i.e. no laptop connected)?
  • Q: What is the maximum speed on the USB ports?
  • Q: Will this dock work with Kensington’s DockWorks software?
Q: Is this dock compatible with USB-C ports? Chevron Icon

A: Yes, the dock works with computing devices (example: laptops, 2-in-1s, etc.) that have at least one available USB-C port. The USB-C port must support 5V/3A (15W) of power.

Q: Does this docking station support device charging (i.e. will it charge my laptop)? Chevron Icon

A: For USB-C ports that support Power Delivery, yes. Please check the specs of your laptop or contact us and we can help you identify if your USB-C port supports Power Delivery

Q: What operating systems does this dock support? Chevron Icon

A: Windows® 10+ / macOS 11+ / iPadOS 13+ / Samsung DeX® (for the best compatibility, please make sure that your host USB-C port supports 5V/3A of power.) For Samsung DeX®, it is recommended to use the dock with a USB-C power supply unit.

Q: Does this dock require software such as DisplayLink? Chevron Icon

A: No, this dock is plug and play, no software is required.

Q: Is this dock compatible with computers that have a Thunderbolt 3 or Thunderbolt 4 port? Chevron Icon

A: Yes, the dock is compatible with a laptop that has a Thunderbolt 3 or a Thunderbolt 4 port. However, it will not deliver the maximum bandwidth of Thunderbolt technology (40Gbps), but rather deliver what the dock supports (10Gbps).

Q: What if my device has a USB-C port but it doesn’t support DisplayPort Alt Mode? Chevron Icon

A: Unfortunately, if your USB-C port doesn’t support Alt Mode, then you won’t receive video output. If this is the case, one of our USB-A or Hybrid USB-A/USB-C docks would work better for you.

Q: Do I get both Qi charging and dock function in bus-power mode (when no power adapter is connected to the dock)? Chevron Icon

A: No, in bus-power mode you have to use the toggle switch to choose between the dock and Qi charging modes. However, when a power adapter (85W or greater) is connected to the dock, both dock and Qi charging are enabled simultaneously.

Q: Does this dock support USB Power Delivery (PD)? Chevron Icon

A: Yes, this dock supports up to 100W of power pass-through using the laptop’s power supply (85W or greater). Optional 100W power adapter sold separately.

Q: How many monitors does the dock support and what is the maximum resolution supported? Chevron Icon

A: Dual Monitor: 4K @ 60Hz (HBR3+DSC1.2) on Windows. A single monitor (up to 4K @ 60Hz) is supported on macOS, iPadOS and Samsung DeX®. macOS supports dual extended monitors in mirrored mode only.

Q: Does the dock support wireless charging for my phone? Chevron Icon

A: Yes, this dock provides Qi charging up to 10W (host USB-C port must support 5V/3A of power to enable full Qi charging)

Q: Can this dock function as a wireless charging pad only (i.e. no laptop connected)? Chevron Icon

A: Yes, you can use this dock as a wireless charging pad with the braided cable magnetically stowed in the dock. To do this, a USB-C power adapter must be connected to the USB-C port on the front of the dock. When in this mode, no other device (iPhone, iPad, Android phone, etc.) can be connected to the USB-C port on the dock.

Q: What is the maximum speed on the USB ports? Chevron Icon

A: USB 3.2 Gen2 (10Gbps).

Q: Will this dock work with Kensington’s DockWorks software? Chevron Icon

A: No, however please visit kensington.com/dockworks for a complete list of docking stations that are compatible with DockWorks.

Have feedback?

At Kensington, we value your feedback and suggestions. If you’d like to share your input on our products and services, please fill out this form*.

*Please note that this is a read-only contact path, and that any support related inquiries should be submitted via the above contact paths.

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Pre-Sales Support: Contact Email

Post-Sales Support: US 1-800-535-4242 // Canada +1 905-364-2719

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