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Product Warranty Information

At Kensington, we hold our products to the highest standards and stand behind them with a variety of warranties. This is what has helped make us a leader in desktop and mobile device accessories, trusted by organisations around the world for more than 40 years as The Professionals' Choice™. To view the details of your product’s warranty, please use the search feature below. You can also click on a tab under the search feature to read the details of our coverage models.

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  • One-Year Limited Warranty
  • Two-Year Limited Warranty
  • Three-Year Limited Warranty
  • Five-Year Limited Warranty
  • Ten-Year Limited Warranty
  • Limited Lifetime Warranty
One-Year Limited Warranty Chevron Icon

Warranty Against Defects

This product is provided with a 1 year warranty against defects in manufacturing or materials from the date of purchase (warranty period).  Proof of purchase must be retained.  This warranty is offered by ACCO Brands Australia Pty Ltd (Australian purchases) or ACCO Brands New Zealand Limited (New Zealand purchases), each referred to individually as ACCO Brands.  ACCO Brands will either repair or replace a faulty or defective product (with a new or refurbished product) subject to the conditions of this warranty.

Statutory Guarantees and Your Other Rights and Remedies

This warranty is provided in addition to other rights or remedies that you, as a consumer, may have under Australian or New Zealand consumer law, or any other applicable law.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.  Depending on the nature of the failure to comply with the statutory guarantee you may be entitled to a repair, replacement or refund and compensation for other reasonably foreseeable loss or damage that results from such failure.

What this Warranty Does Not Cover

To the maximum extent permitted by law, this warranty does not cover: (i) any cosmetic damage;  (ii) normal wear and tear including deterioration of any wearable components or consumables;  (iii) where the product’s serial number is no longer present or visible;  (iv) loss or damage caused by factors beyond the control of ACCO Brands, including accidents or your negligence;  (v) defects that are due to the product not being installed, operated or maintained in accordance with any instructions provided with the product;  or (vi) defects that are due to any misuse or abuse of the product, or alterations or repairs to the product not authorised in writing or performed by ACCO Brands.

How to Make a Claim

Claims under this warranty should be made to the place of purchase.  Claims must be made within the warranty period with proof of purchase (e.g.  receipt or invoice) by the original purchaser only.  You must retain the product subject to the claim.  ACCO Brands may require evidence or the return of the product (product should not be posted to ACCO Brands unless requested).  Expenses associated with claims are the responsibility of the consumer.  Detailed description of the defect in the product must be provided.  Claims will be assessed by ACCO Brands under the conditions of this warranty and applicable laws.

Distributor Contact Details


ACCO Brands New Zealand Limited
PO Box 11-677, Ellerslie, Auckland 1542  
Phone: 0800 800 526
Email: enquiry.nz@acco.com
Two-Year Limited Warranty Chevron Icon

Warranty Against Defects

This product is provided with a 2 year warranty against defects in manufacturing or materials from the date of purchase (warranty period).  Proof of purchase must be retained.  This warranty is offered by ACCO Brands Australia Pty Ltd (Australian purchases) or ACCO Brands New Zealand Limited (New Zealand purchases), each referred to individually as ACCO Brands.  ACCO Brands will either repair or replace a faulty or defective product (with a new or refurbished product) subject to the conditions of this warranty.

Statutory Guarantees and Your Other Rights and Remedies

This warranty is provided in addition to other rights or remedies that you, as a consumer, may have under Australian or New Zealand consumer law, or any other applicable law.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.  Depending on the nature of the failure to comply with the statutory guarantee you may be entitled to a repair, replacement or refund and compensation for other reasonably foreseeable loss or damage that results from such failure.

What this Warranty Does Not Cover

To the maximum extent permitted by law, this warranty does not cover: (i) any cosmetic damage;  (ii) normal wear and tear including deterioration of any wearable components or consumables;  (iii) where the product’s serial number is no longer present or visible;  (iv) loss or damage caused by factors beyond the control of ACCO Brands, including accidents or your negligence;  (v) defects that are due to the product not being installed, operated or maintained in accordance with any instructions provided with the product;  or (vi) defects that are due to any misuse or abuse of the product, or alterations or repairs to the product not authorised in writing or performed by ACCO Brands.

How to Make a Claim

Claims under this warranty should be made to the place of purchase.  Claims must be made within the warranty period with proof of purchase (e.g.  receipt or invoice) by the original purchaser only.  You must retain the product subject to the claim.  ACCO Brands may require evidence or the return of the product (product should not be posted to ACCO Brands unless requested).  Expenses associated with claims are the responsibility of the consumer.  Detailed description of the defect in the product must be provided.  Claims will be assessed by ACCO Brands under the conditions of this warranty and applicable laws.

Distributor Contact Details


ACCO Brands New Zealand Limited
PO Box 11-677, Ellerslie, Auckland 1542  
Phone: 0800 800 526
Email: enquiry.nz@acco.com
Three-Year Limited Warranty Chevron Icon

Warranty Against Defects

This product is provided with a 3 year warranty against defects in manufacturing or materials from the date of purchase (warranty period).  Proof of purchase must be retained.  This warranty is offered by ACCO Brands Australia Pty Ltd (Australian purchases) or ACCO Brands New Zealand Limited (New Zealand purchases), each referred to individually as ACCO Brands.  ACCO Brands will either repair or replace a faulty or defective product (with a new or refurbished product) subject to the conditions of this warranty.

Statutory Guarantees and Your Other Rights and Remedies

This warranty is provided in addition to other rights or remedies that you, as a consumer, may have under Australian or New Zealand consumer law, or any other applicable law.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.  Depending on the nature of the failure to comply with the statutory guarantee you may be entitled to a repair, replacement or refund and compensation for other reasonably foreseeable loss or damage that results from such failure.

What this Warranty Does Not Cover

To the maximum extent permitted by law, this warranty does not cover: (i) any cosmetic damage;  (ii) normal wear and tear including deterioration of any wearable components or consumables;  (iii) where the product’s serial number is no longer present or visible;  (iv) loss or damage caused by factors beyond the control of ACCO Brands, including accidents or your negligence;  (v) defects that are due to the product not being installed, operated or maintained in accordance with any instructions provided with the product;  or (vi) defects that are due to any misuse or abuse of the product, or alterations or repairs to the product not authorised in writing or performed by ACCO Brands.

How to Make a Claim

Claims under this warranty should be made to the place of purchase.  Claims must be made within the warranty period with proof of purchase (e.g.  receipt or invoice) by the original purchaser only.  You must retain the product subject to the claim.  ACCO Brands may require evidence or the return of the product (product should not be posted to ACCO Brands unless requested).  Expenses associated with claims are the responsibility of the consumer.  Detailed description of the defect in the product must be provided.  Claims will be assessed by ACCO Brands under the conditions of this warranty and applicable laws.

Distributor Contact Details


ACCO Brands New Zealand Limited
PO Box 11-677, Ellerslie, Auckland 1542  
Phone: 0800 800 526
Email: enquiry.nz@acco.com
Five-Year Limited Warranty Chevron Icon

Warranty Against Defects

This product is provided with a 5 year warranty against defects in manufacturing or materials from the date of purchase (warranty period).  Proof of purchase must be retained.  This warranty is offered by ACCO Brands Australia Pty Ltd (Australian purchases) or ACCO Brands New Zealand Limited (New Zealand purchases), each referred to individually as ACCO Brands.  ACCO Brands will either repair or replace a faulty or defective product (with a new or refurbished product) subject to the conditions of this warranty.

Statutory Guarantees and Your Other Rights and Remedies

This warranty is provided in addition to other rights or remedies that you, as a consumer, may have under Australian or New Zealand consumer law, or any other applicable law.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.  Depending on the nature of the failure to comply with the statutory guarantee you may be entitled to a repair, replacement or refund and compensation for other reasonably foreseeable loss or damage that results from such failure.

What this Warranty Does Not Cover

To the maximum extent permitted by law, this warranty does not cover: (i) any cosmetic damage;  (ii) normal wear and tear including deterioration of any wearable components or consumables;  (iii) where the product’s serial number is no longer present or visible;  (iv) loss or damage caused by factors beyond the control of ACCO Brands, including accidents or your negligence;  (v) defects that are due to the product not being installed, operated or maintained in accordance with any instructions provided with the product;  or (vi) defects that are due to any misuse or abuse of the product, or alterations or repairs to the product not authorised in writing or performed by ACCO Brands.

How to Make a Claim

Claims under this warranty should be made to the place of purchase.  Claims must be made within the warranty period with proof of purchase (e.g.  receipt or invoice) by the original purchaser only.  You must retain the product subject to the claim.  ACCO Brands may require evidence or the return of the product (product should not be posted to ACCO Brands unless requested).  Expenses associated with claims are the responsibility of the consumer.  Detailed description of the defect in the product must be provided.  Claims will be assessed by ACCO Brands under the conditions of this warranty and applicable laws.

Distributor Contact Details


ACCO Brands New Zealand Limited
PO Box 11-677, Ellerslie, Auckland 1542  
Phone: 0800 800 526
Email: enquiry.nz@acco.com
Ten-Year Limited Warranty Chevron Icon

Warranty Against Defects

This product is provided with a 10 year warranty against defects in manufacturing or materials from the date of purchase (warranty period).  Proof of purchase must be retained.  This warranty is offered by ACCO Brands Australia Pty Ltd (Australian purchases) or ACCO Brands New Zealand Limited (New Zealand purchases), each referred to individually as ACCO Brands.  ACCO Brands will either repair or replace a faulty or defective product (with a new or refurbished product) subject to the conditions of this warranty.

Statutory Guarantees and Your Other Rights and Remedies

This warranty is provided in addition to other rights or remedies that you, as a consumer, may have under Australian or New Zealand consumer law, or any other applicable law.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.  Depending on the nature of the failure to comply with the statutory guarantee you may be entitled to a repair, replacement or refund and compensation for other reasonably foreseeable loss or damage that results from such failure.

What this Warranty Does Not Cover

To the maximum extent permitted by law, this warranty does not cover: (i) any cosmetic damage;  (ii) normal wear and tear including deterioration of any wearable components or consumables;  (iii) where the product’s serial number is no longer present or visible;  (iv) loss or damage caused by factors beyond the control of ACCO Brands, including accidents or your negligence;  (v) defects that are due to the product not being installed, operated or maintained in accordance with any instructions provided with the product;  or (vi) defects that are due to any misuse or abuse of the product, or alterations or repairs to the product not authorised in writing or performed by ACCO Brands.

How to Make a Claim

Claims under this warranty should be made to the place of purchase.  Claims must be made within the warranty period with proof of purchase (e.g.  receipt or invoice) by the original purchaser only.  You must retain the product subject to the claim.  ACCO Brands may require evidence or the return of the product (product should not be posted to ACCO Brands unless requested).  Expenses associated with claims are the responsibility of the consumer.  Detailed description of the defect in the product must be provided.  Claims will be assessed by ACCO Brands under the conditions of this warranty and applicable laws.

Distributor Contact Details


ACCO Brands New Zealand Limited
PO Box 11-677, Ellerslie, Auckland 1542  
Phone: 0800 800 526
Email: enquiry.nz@acco.com
Limited Lifetime Warranty Chevron Icon

Warranty Against Defects

This product is provided with a limited lifetime warranty against defects in manufacturing or materials from the date of purchase (warranty period).  Proof of purchase must be retained.  This warranty is offered by ACCO Brands Australia Pty Ltd (Australian purchases) or ACCO Brands New Zealand Limited (New Zealand purchases), each referred to individually as ACCO Brands.  ACCO Brands will either repair or replace a faulty or defective product (with a new or refurbished product) subject to the conditions of this warranty.

Statutory Guarantees and Your Other Rights and Remedies

This warranty is provided in addition to other rights or remedies that you, as a consumer, may have under Australian or New Zealand consumer law, or any other applicable law.

Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.  Depending on the nature of the failure to comply with the statutory guarantee you may be entitled to a repair, replacement or refund and compensation for other reasonably foreseeable loss or damage that results from such failure.

What this Warranty Does Not Cover

To the maximum extent permitted by law, this warranty does not cover: (i) any cosmetic damage;  (ii) normal wear and tear including deterioration of any wearable components or consumables;  (iii) where the product’s serial number is no longer present or visible;  (iv) loss or damage caused by factors beyond the control of ACCO Brands, including accidents or your negligence;  (v) defects that are due to the product not being installed, operated or maintained in accordance with any instructions provided with the product;  or (vi) defects that are due to any misuse or abuse of the product, or alterations or repairs to the product not authorised in writing or performed by ACCO Brands.

How to Make a Claim

Claims under this warranty should be made to the place of purchase.  Claims must be made within the warranty period with proof of purchase (e.g.  receipt or invoice) by the original purchaser only.  You must retain the product subject to the claim.  ACCO Brands may require evidence or the return of the product (product should not be posted to ACCO Brands unless requested).  Expenses associated with claims are the responsibility of the consumer.  Detailed description of the defect in the product must be provided.  Claims will be assessed by ACCO Brands under the conditions of this warranty and applicable laws.

Distributor Contact Details


ACCO Brands New Zealand Limited
PO Box 11-677, Ellerslie, Auckland 1542  
Phone: 0800 800 526
Email: enquiry.nz@acco.com

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