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Have a question about your SD4850P docking station? Need guidance with setup? Want to chat with a Kensington docking solution specialist? Just scroll and select the resource you need.
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Kensington takes pride in making our comprehensive installation guides easy to follow with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your new docking station.
A: Yes, the dock works with computing devices (ex: laptops, 2-in-1’s, etc.) that have at least one available USB-C port.
A: For USB-C that support Power Delivery, yes. Please check the specs of your laptop or contact us and we can help you identify if your USB-C port supports Power Delivery.
A: Windows 7 or above
A: No, this dock is plug and play, no software is required.
A: Yes, the dock is compatible with a laptop that has a Thunderbolt 3 port, however, it will not deliver the maximum bandwidth of Thunderbolt 3 (40Gbps), but rather deliver what the dock supports (5Gbps or 10Gbps, depending on docking station).
A: Unfortunately, if your USB-C port doesn’t support Alt Mode, then you won’t receive video output. If this is the case, one of our USB-A or Hybrid USB-A/USB-C docks would work better for you.
A: The dock will work correctly with video and data (including audio and Ethernet), but the dock would not be able to supply charging to the target laptop.
A: Yes, supports PD 3.0 (100W of laptop charging)
A: Minimum Resolution (DP1.2/HBR2): Single 4K @ 30Hz Dual 1080p @ 60Hz Triple 1600x900 @ 60Hz // Maximum Resolution (DP1.4/HBR3): Single 4K @ 60Hz Dual 4K @ 60Hz Triple 4K @ 60Hz
A: Yes, the front USB Type-A port supports 5V/2.4A and the front USB-C port supports 5V/3A
A: USB 3.1 Gen2 (10Gbps)
A: This gives the user the option to customize their dock settings for their potential needs; prioritizing Resolution Outputs over USB/Ethernet/SD Card Reader speeds. Please see the manual or contact us for more information.
At Kensington, we value your feedback and suggestions. If you'd like to share your input on our products and services, please contact us at care@kensington.com*.
*Please note that this is a read-only contact path, and that any support related inquires should be submitted via the above contact paths.