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Kensington takes pride in making our comprehensive installation guides easy to follow with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your new docking station.
A: No, but this dock does. In order for a Thunderbolt 3 desktop docking station to be compatible with USB-C laptops, the docking station must use the Intel Titan Ridge chipset.
A: With macOS and Windows 10 and 8.1, the operating system will download and install the necessary drivers automatically. Please be sure your Intel Thunderbolt software is installed. For more details see https://thunderbolttechnology.net/updates
A: Supports USB-C PD 3.0 (60W of laptop charging)
A: Unfortunately, charging will not be supported then. However, data and video functionality will still be supported.
A: Thunderbolt 3 - Single Monitor: 8K @ 30Hz or Dual Monitors: 4K @ 60Hz // USB-C Alt Mode Single 4K 60Hz or Dual 4K @ 30Hz for HBR3 laptops and Single 4K 30Hz or Dual 1080p @ 60Hz for HBR2 laptops
A: Sometimes the 2nd monitor will not automatically be displayed. You may have to use the Intel, Nvidia, or other compatible graphics card settings application to ‘unhide’ the second monitor.
A: Yes, the front USB Type-A and Type-C ports supports 5V/1.5A
A: No, we can only guarantee the Kensington cables shipping with the dock would work. USB cables can vary greatly between different manufacturers. We recommend users to contact Kensington for replacement if needed.
A: Yes, but the charge speed can vary based on the docking station in question. This dock supports up to 60W of charging, making it a great solution for your MacBook
A: No, but we do offer other docking stations like SD5300T or SD2400T that do support VESA mounting.
A: Yes, however, please visit https://www.kensington.com/dockworks/ for a complete list of the docking stations that are compatible with DockWorks.
At Kensington, we value your feedback and suggestions. If you’d like to share your input on our products and services, please contact us at firstname.lastname@example.org*.
*Please note that this is a read-only contact path, and that any support related inquiries should be submitted via the above contact paths.