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VeriMark™ Guard Setup Guide

Kensington takes pride in making our comprehensive installation guides easy to follow with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your VeriMark™ Guard.

VeriMark™ Guard

Available in USB-A and USB-C versions, the VeriMark™ Guard Fingerprint Key offers the latest in biometric authentication for any device, regardless of OS. The device is FIDO2 and FIDO U2F certified with expanded authentication options, including strong single-factor (passwordless), dual, multi-factor and Tap-and-Go*. Offers maximum compatibility with web services including Google, Facebook and Microsoft (for Windows Hello, refer to VeriMark™ or VeriMark™ IT). Supports major browsers including Chrome, Edge, Firefox and Safari. Exceeds industry standards for false acceptance rate (FAR) and false rejection rate (FRR). Supports GDPR compliance and is TAA-compliant.

 

VeriMark plugged into computer

VeriMark™ Guard Setup

Kensington takes pride in making our comprehensive installation guides easy to follow with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your VeriMark™ Guard.

Select your platform below to begin.

 

Windows logo

 

Microsoft Entra ID logo

Microsoft Entra ID and Joined Domain Environments

 

Download the Enterprise Installation Guide

* Tap-and-Go is a behaviour of FIDO U2F certification standard. In Verimark Guard the sensor area works as an authenticator under CTAP1 for U2F services.

Tap-and-Go combines a username and password with a simple Tap on sensor area to authenticate on U2F (Universal 2nd Factor) services.

For biometric instead of Tap-and-Go authentication on macOS and Chrome OS users must first configure Security Key in Windows based PC for Microsoft Services and Dropbox login authentication.

Please update operating system (Windows 10, Chrome OS and macOS) before setting up VeriMark™. If using an online service for WebAuthn make sure you use the latest browser version for (Edge, Chrome, Safari and Firefox.)

VeriMark Guard on white background

 

Verimark™ Guard FAQs

  • 1. How do I reset VeriMark™ Guard to delete the fingerprint and security key certificate from a Windows computer?
  • 2. What is Tap-and-Go Technology?
  • 3. Which services support biometrics vs Tap and Go?
  • 4. How do you configure Biometrics for Microsoft services and Dropbox on macOS?
  • 5. What is the advantage of VeriMark™ Guard vs a Security key?
  • 6. Can VeriMark™ Guard USB-C be used on iOS for new iPads with USB-C ports or iPhone with lighting ports?
  • 7. I am having trouble setting up VeriMark™Guard as a Biometric reader on FIDO2 services that allow the technology. What am I doing wrong?
  • 8. Microsoft 365 services supports FIDO2 biometric authentication however I don’t see the option on the login screen.
1. How do I reset VeriMark™ Guard to delete the fingerprint and security key certificate from a Windows computer? Chevron Icon

Answer: Make sure you’re using the same PC where the device was initially enrolled. Go to Sign-in options and select Security Key> Manage > Reset Security Key. Re-insert security key and follow the instructions accordingly.

2. What is Tap-and-Go Technology? Chevron Icon

Answer: Tap-and-Go combines a username and password with second-factor security key authentication, to enable extra security on non-FIDO2 services. For services leveraging the older FIDO U2F standard (Facebook, Shopify, Google Services, OKTA and others), instead of using biometric authentication, the user can simply place their finger on VeriMark™ Guard to enable a security token experience.

3. Which services support biometrics vs Tap and Go? Chevron Icon

Answer: While FIDO2 is the latest in comprehensive online security, with new services being added all the time, not all services support this standard yet. That’s why we developed VeriMark™ Guard to grow with you and your authentication needs. We encourage you to view our listing of services under the support section of our site, to ensure you get the best possible experience with our product

4. How do you configure Biometrics for Microsoft services and Dropbox on macOS? Chevron Icon

Answer: Designed for Windows 10/11, this biometric authentication solution with security key functionality supports the latest web browsers (Chrome, Edge, Firefox and Safari). Cross-platform compatibility for macOS and ChromeOS are supported via our Tap-and-Go feature (i.e. security key). Some services may require a Windows Hello sign-in set up with security key to be performed on a Windows-based computer to allow biometric authentication. Please see our support page for a list of compatible services: https://www.kensington.com/software/verimark-setup/

5. What is the advantage of VeriMark™ Guard vs a Security key? Chevron Icon

Answer: VeriMark™ Guard offers more secure authentication using a fingerprint, versus a security key plug-in or an NFC dongle. VeriMark Guard combines Tap-and-Go technology to work as a security key for U2F services. Since FIDO2 is the latest standard, more services, software and operating systems that support biometric authentication will be added as the technology evolves.

6. Can VeriMark™ Guard USB-C be used on iOS for new iPads with USB-C ports or iPhone with lighting ports? Chevron Icon

Answer: Yes, however the initial setup of the key must be performed on a desktop computer for some services. For other devices with lighting ports make sure an official Apple adapter.

7. I am having trouble setting up VeriMark™Guard as a Biometric reader on FIDO2 services that allow the technology. What am I doing wrong? Chevron Icon

Answer: Follow our set up step by step instructions on the VeriMark™ support site.

8. Microsoft 365 services supports FIDO2 biometric authentication however I don’t see the option on the login screen. Chevron Icon

Answer: Make sure you set up VeriMark™Guard following the instructions on the VeriMark™ support page. On login screen select “Security Key” instead on “finger print key” the second option is used for VeriMark™ and VeriMark™ IT under Windows Hello.

Enterprise Deployment FAQs

  • Our organization is using Microsoft Entra ID Active Directory. What are our password less options?
  • Our organization needs to eliminate passwords and implement stronger passwordless authentication. We are primarily using Windows 10/11 devices and are moving to the cloud (Microsoft Entra ID Directory). Should we use VeriMark IT or VeriMark Guard?
Our organization is using Microsoft Entra ID Active Directory. What are our password less options? Chevron Icon

Answer: Microsoft has recommended Windows Hello for Business (WHFB) and FIDO2 security keys as the most secure authentication methods for Microsoft Entra ID AD. We have several products (VeriMark IT and VeriMark Guard) that fully support these strong passwordless authentication methods. For more information directly from Microsoft, see the following guidance:

Plan a password less authentication deployment in Microsoft Entra ID Active Directory

https://learn.microsoft.com/en-us/entra/identity/authentication/howto-authentication-passwordless-deployment

What authentication and verification methods are available in Microsoft Entra ID Active Directory?

https://learn.microsoft.com/en-us/entra/identity/authentication/concept-authentication-methods

Passwordless authentication options for Microsoft Entra ID Active Directory

https://learn.microsoft.com/en-us/entra/identity/authentication/concept-authentication-passwordless

Our organization needs to eliminate passwords and implement stronger passwordless authentication. We are primarily using Windows 10/11 devices and are moving to the cloud (Microsoft Entra ID Directory). Should we use VeriMark IT or VeriMark Guard? Chevron Icon

Your organisation may benefit from a combination of both products. This depends on whether your users need the flexibility and portability of a FIDO2 security key such as the VeriMark Guard. Shared computing scenarios (such as kiosks) and users who rely on multiple cross-platform devices (such as Windows, macOS and mobile devices) should leverage VeriMark Guard. Users who have only a dedicated Windows 10/11 device may be better suited for VeriMark IT.

Please refer to the enterprise deployment guide on the support page.

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