Skip to Content Skip to footer
Welcome to the Kensington site. We've directed you here based on your current location.
Suggestions
  • No Suggestions

VeriMark™ Guard Setup Guide

Kensington takes pride in making our comprehensive installation guides easy to follow with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your VeriMark™ Guard.

VeriMark™ Guard

Available in USB-A and USB-C versions, the VeriMark™ Guard Fingerprint Key offers the latest in biometric authentication for any device, regardless of OS. The device is FIDO2 and FIDO U2F certified with expanded authentication options, including strong single-factor (passwordless), dual, multi-factor, and Tap-and-Go*. Offers maximum compatibility with web services including Google, Facebook, and Microsoft (for Windows Hello, refer to VeriMark™ or VeriMark™ IT). Supports major browsers including Chrome, Edge, Firefox, and Safari. Exceeds industry standards for false acceptance rate (FAR) and false rejection rate (FRR). Supports GDPR compliance and is TAA-compliant.

VeriMark plugged into computer

VeriMark™ Guard Setup

Kensington takes pride in making our comprehensive installation guides easy to follow with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your VeriMark™ Guard.

Select your platform below to begin.

 

Windows logo

For Windows

Azure logo

Microsoft Azure and Joined Domain Environments

 

Download the Enterprise Installation Guide

Apple logo

for macOS

* Tap-and-Go is a behavior of FIDO U2F certification standard. In Verimark Guard the sensor area works as an authenticator under CTAP1 for U2F services.

Tap-and-Go combines a username and password with a simple Tap on sensor area to authenticate on U2F (Universal 2nd Factor) services.

For biometric instead of Tap-and-Go authentication on macOS and Chrome OS users must first configure Security Key in Windows based PC for Microsoft Services and Dropbox login authentication.

Please update operating system (Windows 10, Chrome OS and macOS) before setting up Verimark™. If using an online service for WebAuthn make sure you use the latest browser version for (Edge, Chrome, Safari and Firefox.)

VeriMark Guard on white background

 

Verimark™ Guard FAQs

  • 1. How to reset VeriMark™ Guard to delete fingerprint and security key certificate from Windows computer?
  • 2. What is Tap-and-Go Technology?
  • 3. Which services support biometrics vs Tap and Go?
  • 4. How do you configure Biometrics for Microsoft services and Dropbox on macOS?
  • 5. What is the advantage of VeriMark™ Guard vs a Security key?
  • 6. Can VeriMark™ Guard USB-C be used on iOS for new iPads with USB-C ports or iPhone with lighting ports?
  • 7. I am having trouble setting up VeriMark™Guard as a Biometric reader on FIDO2 services that allow the technology. What am I doing wrong?
  • 8. Microsoft 365 services supports FIDO2 biometric authentication however I don’t see the option on the login screen.
1. How to reset VeriMark™ Guard to delete fingerprint and security key certificate from Windows computer? Chevron Icon

Answer: You will need to use the Windows PC where device was initially enrolled. Go to sign-in options and select security key>select Manage>reset security key>reinsert security key>and follow the instruction accordingly.

2. What is Tap-and-Go Technology? Chevron Icon

Answer: Tap-and-Go combines a username and password, with second factor security key authentication, to enable extra security on non FIDO2 services. For services leveraging the older FIDO U2F standard (Facebook, Shopify, Google Services, OKTA and others), instead of using biometric authentication, the user can simply place their finger on the VeriMark™ Guard to enable a security token experience

3. Which services support biometrics vs Tap and Go? Chevron Icon

Answer: While FIDO2 is the latest in comprehensive online security, with new services being added all the time, not all services support this standard yet. That’s why we developed VeriMark™ Guard to grow with you and your authentication needs. We encourage you to view our listing of services under the support section of our site, to ensure you get the best possible experience with our product

4. How do you configure Biometrics for Microsoft services and Dropbox on macOS? Chevron Icon

Answer: Designed for Windows 10, this biometric authentication solution with security key functionality supports the latest web browsers (Chrome, Edge, Firefox and Safari). Cross-platform compatibility on macOS and ChromeOS is supported via our Tap-and-Go feature (i.e. security key). Please note that some services may require Security Key sign in setup to be performed on a Windows-based computer, in order to allow biometric authentication; see our support page for a list of compatible services.

5. What is the advantage of VeriMark™ Guard vs a Security key? Chevron Icon

Answer: Since FIDO2 is the latest standard more services, softwares and operating systems that support biometric authentication will be added as the technology evolves. With VeriMark™ Guard the user will be ready for a more secure authentication using a fingerprint versus a Security key plug in or NFC dongle. Our product combines Tap-and-Go technology to work as a security key for services still working under U2F.

6. Can VeriMark™ Guard USB-C be used on iOS for new iPads with USB-C ports or iPhone with lighting ports? Chevron Icon

Answer: Yes, however the initial setup of the key must be performed on a desktop computer for some services. For other devices with lighting ports make sure an official Apple adapter.

7. I am having trouble setting up VeriMark™Guard as a Biometric reader on FIDO2 services that allow the technology. What am I doing wrong? Chevron Icon

Answer: Follow our set up step by step instructions on the VeriMark™ support site.

8. Microsoft 365 services supports FIDO2 biometric authentication however I don’t see the option on the login screen. Chevron Icon

Answer: Make sure you set up VeriMark™Guard following the instructions on the VeriMark™ support page. On login screen select “Security Key” instead on “finger print key” the second option is used for VeriMark™ and VeriMark™ IT under Windows Hello.

Enterprise Deployment FAQs

  • Our organization is using Azure Active Directory. What are our password less options?
  • Our organization needs to eliminate passwords and implement stronger passwordless authentication. We are using primarily Windows 10 devices and are moving to the cloud (Azure Active Directory). Should we be using VeriMark IT or VeriMark Guard?
Our organization is using Azure Active Directory. What are our password less options? Chevron Icon

Answer: Microsoft has recommended Windows Hello for Business (WHFB) and FIDO2 security keys as the most secure authentication methods for Azure AD. We have several products (VeriMark IT and VeriMark Guard) that fully support these strong passwordless authentication methods. For more information directly from Microsoft, see the following guidance:

Plan a password less authentication deployment in Azure Active Directory
https://docs.microsoft.com/en-us/azure/active-directory/authentication/howto-authentication-passwordless-deployment

What authentication and verification methods are available in Azure Active Directory?
https://docs.microsoft.com/en-us/azure/active-directory/authentication/concept-authentication-methods

Passwordless authentication options for Azure Active Directory
https://docs.microsoft.com/en-us/azure/active-directory/authentication/concept-authentication-passwordless

Our organization needs to eliminate passwords and implement stronger passwordless authentication. We are using primarily Windows 10 devices and are moving to the cloud (Azure Active Directory). Should we be using VeriMark IT or VeriMark Guard? Chevron Icon

Your organization may benefit from a combination of both products. This depends primarily on whether your users need the flexibility and portability of a FIDO2 security key such as the VeriMark Guard. Shared computing scenarios (e.g., kiosks) and users who rely on multiple cross-platform devices (e.g., Windows, macOS, mobile devices) should leverage the VeriMark Guard. Users who have only a dedicated Windows 10 device may be better suited for VeriMark IT.

Please refer to the enterprise deployment guide on the support page.

Biometric Security

Have a question about biometric security? Need guidance with setup? Want to chat with a Kensington biometric security specialist? Just scroll and select the resource you need.

Connect with a Kensington product specialist.

Man talking on phone

Phone:
800-535-4242

Man typing on tablet

Live chat:
Click the Live Chat tab on the right

Live chat by BoldChat