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Your satisfaction is our goal.

Kensington aims high - from the quality and value of our products to the service and support we provide our customers. Here's everything you need to set up your new SD5700T docking station.

How can we help?

Have a question about your SD5700T docking station? Need guidance with setup? Want to chat with a Kensington docking solution specialist? Just scroll and select the resource you need.

Connect with a Kensington product specialist.

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Phone:
+44 (02)203 364 5390

The SD5700T, inside and out.

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Need guidance with setup?

Kensington takes pride in making our comprehensive installation guides easy to follow with simple illustrations and step-by-step instructions. This guide will walk you through setup and help you get to know your new docking station.

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FAQs

  • Q: What is Thunderbolt™ technology?
  • Q: What is Thunderbolt™ 4?
  • Q: What is Thunderbolt™ 3?
  • Q: How Thunderbolt™ 4 is different than Thunderbolt™ 3 and other solutions?
  • Q: Why is Thunderbolt™ the best USB-C for docking?
  • Q: Can I connect USB devices to a Thunderbolt™ 3 port?
  • Q: Can I connect Display Port devices to a Thunderbolt™ 3 port?
  • Q: Is Thunderbolt™ 3 backwards compatible with Thunderbolt™ and Thunderbolt™ 2?
  • Q: Why did Thunderbolt™ 3 move to the USB-C connector?
  • Q: What is the difference between Thunderbolt™ 3 and USB-C?
  • Q: How is Thunderbolt™ 3 able to connect to every display?
  • Q: What are the video formats supported by Thunderbolt™ 3?
  • Q: How can I become a Thunderbolt™ Developer?
  • Q: Who do I contact for Press and Analyst Inquiries?
Q: What is Thunderbolt™ technology? Chevron Icon

A: Users have long wanted desktop-level performance from a mobile computer. Thunderbolt was developed to create new user experiences by simultaneously supporting the fastest data and most video bandwidth available on a single cable, while also supplying power.

Q: What is Thunderbolt™ 4? Chevron Icon

A: Thunderbolt 4 builds on the innovation of Thunderbolt 3 for a truly universal cable connectivity experience. Thunderbolt 4 always delivers 40 Gbps speeds and data, video and power over a single connection. It is the most comprehensive Thunderbolt specification yet with compliance across the broadest set of industry-standard specifications – including USB4, DisplayPort and PCI Express (PCIe) – and is fully compatible with prior generations of Thunderbolt and USB products. For full details please see the News Byte on the Intel Newsroom: https://newsroom.intel.com/news/introducing-thunderbolt-4-universal-cable-connectivity-everyone

Q: What is Thunderbolt™ 3? Chevron Icon

A: Computer ports with Thunderbolt 3 provide 40Gbps Thunderbolt – double the speed of the previous generation, USB 3.1 10Gbps, and DisplayPort 1.2. For the first time, one computer port connects to Thunderbolt devices, every display, and billions of USB devices. A single cable now provides four times the data and twice the video bandwidth of any other cable, while also supplying up to 100W of power. It’s unrivaled for new uses, such as 4K video, single-cable docks with charging, external graphics, and built-in 10 GbE networking. Simply put, Thunderbolt 3 delivers the best USB-C. Thunderbolt technology is a transformational high-speed, dual protocol, PC I/O delivering performance, simplicity and flexibility. Thunderbolt I/O technology lets you move data between your devices and your computer with 2 channels of 10Gbps flowing both ways (upstream and downstream) at the same time. And it allows you to connect as many as 6 devices, daisy chained, through a single compact port. Watch our What is Thunderbolt 3 video (https://www.youtube.com/watch?v=1DLTR67Yehk) on the Thunderbolt YouTube channel.

Q: How Thunderbolt™ 4 is different than Thunderbolt™ 3 and other solutions? Chevron Icon

A: Thunderbolt 4 Increases minimum performance requirements, expands end-to-end solution capabilities, and is USB4 specification compliant. For full details please see the Press Deck on the Intel Newsroom: https://newsroom.intel.com/wp-content/uploads/sites/11/2020/07/intel-thunderbolt4-announcement-press-deck.pdf

Q: Why is Thunderbolt™ the best USB-C for docking? Chevron Icon

A: Now, one compact port provides Thunderbolt 3 data transfer, support for two 4K 60 Hz displays, and quick notebook charging up to 100W with a single cable. Also, any Thunderbolt or USB dock can connect to a Thunderbolt 3 computer making it the most advanced and versatile USB-C docking port available.

Q: Can I connect USB devices to a Thunderbolt™ 3 port? Chevron Icon

A: Yes, Thunderbolt 3 ports are fully compatible with USB devices and cables.

Q: Can I connect Display Port devices to a Thunderbolt™ 3 port? Chevron Icon

A: Yes, Thunderbolt 3 ports are fully compatible with DisplayPort devices and cables.

Q: Is Thunderbolt™ 3 backwards compatible with Thunderbolt™ and Thunderbolt™ 2? Chevron Icon

A: Yes, solutions and products built to Thunderbolt and Thunderbolt 2 specifications will work with Thunderbolt 3 via an adapter. The Apple Thunderbolt display was certified for Mac only and may not work properly when connected to Windows based PCs.

Q: Why did Thunderbolt™ 3 move to the USB-C connector? Chevron Icon

A: Thunderbolt 3 needed a new connector to achieve 40Gbps and fit into smaller form factor devices. With the USB-C connector allowing for alternate modes, it made sense to bring Thunderbolt to this connector and create a superset solution that supports both Thunderbolt and USB.

Q: What is the difference between Thunderbolt™ 3 and USB-C? Chevron Icon

A: Thunderbolt 3 is a superset solution which includes USB 3.1 (10Gbps), and adds 40Gbps Thunderbolt and DisplayPort 1.2 from a single USB-C port. This enables any dock, display, or data device to connect to a Thunderbolt 3 port, fulfilling the promise of the USB-C connector. See more information on the Thunderbolt Blog: https://thunderbolttechnology.net/blog/difference-between-usb-c-and-thunderbolt-3

Q: How is Thunderbolt™ 3 able to connect to every display? Chevron Icon

A: Thunderbolt 3 provides DisplayPort, which can natively connect to all displays with DisplayPort and Mini DisplayPort, and via adapters can connect to all other modern display interfaces, including HDMI, DVI, and VGA.

Q: What are the video formats supported by Thunderbolt™ 3? Chevron Icon

A: Thunderbolt 3 is based on the DisplayPort 1.2 specification and can support up to 2 streams (eight lanes) of DisplayPort 1.2 video bandwidth. A single cable now provides four times the data and twice the video bandwidth of any other cable, while also supplying up to 100W of power. One 4K display (4096 x 2160) 30-bit @ 120 Hz One 5K display (5120 x 2880) 30-bit @ 60 Hz Two 4K displays each (4096 x 2160) 30-bit @ 60 Hz.

Q: How can I become a Thunderbolt™ Developer? Chevron Icon

A: Submit your interest in developing Thunderbolt technology products here: https://thunderbolttechnology.net/developer-application

Q: Who do I contact for Press and Analyst Inquiries? Chevron Icon

A: For Press and Analyst inquiries, please contact: press@thunderbolttechnology.net.

Your feedback matters.

At Kensington, your satisfaction is important to us. We want to know about your experience with our products and value your input. Let us know what you think.

 

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Pre-Sales Support: Sales@Kensington.com 

Post-Sales Support: 1300 881 931

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