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A: No, in order for a Thunderbolt 3 desktop docking station to be compatible with USB-C laptops, the docking station (like our SD5500T or SD5600T) must use the Intel Titan Ridge chipset.
A: With macOS and Windows 10 and 8.1, the operating system will download and install the necessary drivers automatically. Please be sure your Intel Thunderbolt software is installed. For more details see https://thunderbolttechnology.net/updates
A: Supports USB-C PD 3.0 (100W of laptop charging)
A: Unfortunately, charging will not be supported then. However, data and video functionality will still be supported.
A: Thunderbolt 3 -Single or Dual Monitors: 4K (3840 x 2160 @ 60Hz) // USB-C Alt Mode HBR3 -Single Monitor: 4K @ 60Hz or Dual Monitors: 1440p @ 60Hz // USB-C Alt Mode HBR2 -Single Monitor: 4K @ 30Hz or Dual Monitors: 1080p @ 60Hz
A: Sometimes the 2nd monitor will not automatically be displayed. You may have to use the Intel, Nvidia, or other compatible graphics card settings application to ‘unhide’ the second monitor.
A: Yes, the front USB Type-A and Type-C ports supports 5V/1.5A
A: No, we can only guarantee the Kensington cables shipping with the dock would work. USB cables can vary greatly between different manufacturers. We recommend users to contact Kensington for replacement if needed.
A: This dock supports up to 100W of charging, making it a great solution for the latest MacBooks
A: Yes, (with the exception of LD5400T, Lock and Dock series) our docks have VESA mount holes, but the VESA mount is not included. The following VESA mount is compatible with this docking station (K33959WW).
A: Yes, however, please visit https://www.kensington.com/dockworks/ for a complete list of the docking stations that are compatible with DockWorks.
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*Please note that this is a read-only contact path, and that any support related inquires should be submitted via the above contact paths.