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We’re not happy until you are.

At Kensington, our goal is your satisfaction – every step of the way and in every interaction you have with our products and us. We’re here for you and because of you.

There’s a good reason you’re here.

 

If we had to guess, you’re here because you have a question about your ProFit® Ergo Vertical Wireless Trackball. If that’s the case, then we have multiple ways for you to find answers and contact us – from a helpful walkthrough video, to a product diagram and installation guide.

 

And if you’re here because you absolutely love your new ProFit® Ergo Vertical Wireless Trackball and you want to let everyone know, you can do that too further down the page.

 

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Phone:
1300 881 931

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Technical support:
Support Page

The Pro Fit® Ergo Vertical Wireless Trackball, inside and out.

Make it personal.

 

Install KensingtonWorks™ software and enhance productivity by customising workflow options per application for virtually endless function combinations.

 

Learn More

FAQs

  • Do I need to install anything to use this trackball?
  • How many devices can I connect with the trackball?
  • How do I clean the ball?
  • How long is the battery life?
  • How well does it work with Linux?  
  • How well does it work with ChromeOS?
  • Is there a left-handed version?
  • Is it a quiet clicker?
  • How tall is this trackball? I've got a slide out keyboard tray and want to make sure it will fit.
  • Can you programme the forward/back buttons to be DPI adjustments?
  • Is this compatible with Android tablets?
  • Is this compatible with iOS?
  • Does the scroll wheel have a free/fast-scroll capability?
  • Is this trackball PS4 compatible?
  • Is this compatible with USB-C?
  • Do you have to use the trackball or can you also drag it like a traditional mouse?
  • Is the dongle USB 3.0 or USB 2.0?
  • Can it be programmed to perform shortcuts when you tilt the scroll wheel, instead of scrolling side to side?
  • Can this trackball scroll sideways as well? For example, can the trackball scroll from left to right on an Excel spreadsheet?
  • Does this trackball work with Adobe programs such as Photoshop and Illustrator?
  • Does this require software or is it plug-and-play?
  • How many programmable buttons are there?
  • Can it be used on any surface, such as your thigh?
Do I need to install anything to use this trackball? Chevron Icon

No. The ProFit® Ergo Vertical Wireless Trackball is plug-and-play. Install KensingtonWorks™ software and enhance productivity by customising workflow options per application for virtually endless function combinations.

How many devices can I connect with the trackball? Chevron Icon

You can connect up to three devices – one via the 2.4GHz nano

How do I clean the ball? Chevron Icon

A built-in trackball ejection button allows you to effortlessly remove the trackball to clean dirt, grime and germs and keep your trackball functioning smoothly.

How long is the battery life? Chevron Icon

You can expect to get 13 months of performance from two AA batteries (included). The battery indicator light will alert you when it’s time for a change.

How well does it work with Linux?   Chevron Icon

The trackball functions of our default settings should work with Linux, but customisation settings made with KensingtonWorks only work with Windows and macOS.

How well does it work with ChromeOS? Chevron Icon

The trackball functions of our default settings should work with Chrome OS, but customisation settings made with KensingtonWorks only work with Windows and macOS.

Is there a left-handed version? Chevron Icon

Not at the moment, but you can programme the buttons with KensingWorks to accommodate left-handed use.

Is it a quiet clicker? Chevron Icon

It's not unusually loud, but it does still make a clicking sound.

How tall is this trackball? I've got a slide out keyboard tray and want to make sure it will fit. Chevron Icon

The height of Vertical Trackball is 68mm (2.68 inches).

Can you programme the forward/back buttons to be DPI adjustments? Chevron Icon

No. DPI adjustments can be made using the DPI switch located on the bottom of the device. You can also adjust pointer speed with KensingtonWorks.

Is this compatible with Android tablets? Chevron Icon

The functions of our default settings should work with Android, but customisation settings made with KensingtonWorks only work with Windows and macOS

Is this compatible with iOS? Chevron Icon

The functions of our default settings should work with iOS 13 and above,  but customisation settings made with KensingtonWorks only work with Windows and macOS.

Does the scroll wheel have a free/fast-scroll capability? Chevron Icon

No. It is only detented such that you feel it click as you scroll the wheel.

Is this trackball PS4 compatible? Chevron Icon

The functions of our default settings should work with PS4, but customisation settings made with KensingtonWorks only work with Windows and macOS

Is this compatible with USB-C? Chevron Icon

Yes, but you’ll need an adapter (USB-A to USB-C for the trackball, or USB-C to USB-A for the host device). 

Do you have to use the trackball or can you also drag it like a traditional mouse? Chevron Icon

It only works as a trackball.

Is the dongle USB 3.0 or USB 2.0? Chevron Icon

Since mice and keyboards don't use huge amounts of data, it’s USB 2.0. But it works in either port.

Can it be programmed to perform shortcuts when you tilt the scroll wheel, instead of scrolling side to side? Chevron Icon

Yes, with KensingtonWorks software.

Can this trackball scroll sideways as well? For example, can the trackball scroll from left to right on an Excel spreadsheet? Chevron Icon

Yes. It can scroll both vertically and horizontally. But whether the horizontal scroll can work or not will depend on whether the application itself can support horizontal scrolling. Excel currently doesn’t support horizontal scrolling by default.

Does this trackball work with Adobe programs such as Photoshop and Illustrator? Chevron Icon

The trackball functions of our default settings should work with Photoshop and Illustrator, but to perform specific functions, you’ll need to customise with KensingtonWorks and adjust your settings for each application.

Does this require software or is it plug-and-play? Chevron Icon

A: It’s plug-and-play by default, however free downloadable KensingtonWorks software lets you customise the buttons and functions. Some buttons, such as the Bluetooth pairing button, are not programmable.

How many programmable buttons are there? Chevron Icon

There are nine programmable buttons.

Can it be used on any surface, such as your thigh? Chevron Icon

Yes. A trackball can work on any surface since the ball will always rotate within its socket.

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