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For Kensington.com orders
We're here to help you and want to help you trouble shoot and resolve your issue or answer your support question as quickly as possible.
ANSWERS - We frequently update our product FAQs with the answers to the questions that our customers most frequently ask us. We encourage you to check our Product FAQs before asking a question.
ASK A QUESTION - Click the ASK A QUESTION tab. After completing a short registration form you'll be able to submit your question or report your issue. By registering your details you'll be giving us the information we need to contact you. You should also report your warranty claim here.
* Please note, your login details for this feature are not the same as your kensington.com account details. You are required to register for a separate technical support account in order to "Ask a Question."
MY STUFF - You'll be able to check the status of your open questions and issues here.
We're available to support you Monday - Friday from 7:30am until 6:30pm PT.
To submit a question or begin a warranty claim outside of our support hours use the ASK A QUESTION option.
Note: To submit a question you must create a Technical Support account here. This account is separate from your personal Kensington account.