Boost and expand with the power of Thunderbolt™ 5.

No, MacBook models with the M4 Pro and M4 Max chipsets can only support two displays, even when using a Thunderbolt™ 5 port. While the dock allows for two external displays, you can enhance your setup by connecting additional monitors directly to the MacBook with M4 Max chipsets. For more information, visit the Apple support site.

No, MacBook models with the M1/M2 base chipsets only support one external display. In contrast, the M4 base, M1/M2/M3/M4 Pro, M1/M2/M3/M4 Max, and M1/M2 Ultra chipsets can support dual displays when the lid is open. The M3 base chipset can handle up to two displays even with the lid closed.

The dock can manage up to three video streams via its upstream connection. However, the actual number of supported displays depends on your laptop's specific configuration. Please check with your laptop manufacturer for the maximum video streams supported by the Thunderbolt™ 5 port. Generally, when used with a Thunderbolt™ 5 laptop, the dock supports:

• Triple 4K @ 144Hz
• Dual 8K @ 60Hz
• Single 8K @ 60Hz or 1080p @ 540Hz
• Triple 4K @ 144Hz
• For MacBooks, it supports dual 6K @ 60Hz with M4 Base, M1/M2/M3/M4 Pro, and M1/M2/M3/M4 Max chipsets.

Your laptop must have:

• An Intel-certified Thunderbolt™ 5 port
• Support for DisplayPort™ 2.1 for maximum resolution
• Compliance with USB-C® PD 3.1 EPR (Extended Power Range) standards for 140W charging
• Note that some laptops may advertise PD 3.1 support but only provide up to 100W (20V/5A) for charging.

The dock is compatible with macOS 14.5 and later.

Yes, the dock includes a USB-C® port (up to 30W) and Thunderbolt™ 5 ports (up to 15W), all suitable for charging your phone or other smart devices. All ports feature KonstantCharge™, allowing you to charge devices even when undocked from the laptop.

The default settings for the buttons are Do Not Disturb (left) and Photo Backup (right). Visit our support page to download Kensington Konnect™ software and a step-by-step PDF guide to activate and customize the buttons.

Yes, you can customize the buttons to launch applications such as ChatGPT. Visit our support page to download the Kensington Konnect™ for Docks software and a PDF guide for assistance.

Yes, you can back up both iPhone and iPad using this dock. The dock will create a unique folder for each device, allowing you to back up multiple devices.

Yes, it supports USB-C® PD 3.1, providing up to 140W for laptop charging.

Yes, this dock supports daisy-chaining multiple Thunderbolt™ 5 devices, enabling you to connect additional peripherals and expand your workspace.

Choose a PCIe Gen4 M.2 SSD 2280. Visit our support page for the full compatible dimensions. We also provide a video guide on installing the M.2 SSD into the dock—make sure to watch it before you begin. Remember to place the screw in the notch on the board, as demonstrated in the video, to simplify the installation process.

No, the M.2 SSD may become hot during operation. Avoid touching or removing the SSD immediately after use. Allow ample time for it to cool down before handling or making any changes.

To access the SSD slot, you'll need a Phillips screwdriver to remove the side screw during your first attempt. Once the screw is removed, gently lift the top cover starting from the side near the screw. Raise it slightly until you see the reference line on the metal, then lift the opposite side to fully remove the cover. For detailed guidance, please refer to the step-by-step video and the PDF document on the support page.

Yes, format the M.2 SSD after installation in the dock. Here are the recommendations:

• Cross-platform (Windows + macOS): Use exFAT for seamless use on both systems.
• macOS-only: Use APFS for the best performance on modern macOS systems.

The dock includes a 3-year limited warranty. For more details on warranty coverage, please visit Kensington Warranty.

Yes, it includes security lock slots compatible with Kensington cable locks (K65020WW or K65021WW), sold separately. Use a Kensington security lock to secure both the dock and the M.2 NVMe SSD.

Yes, a mounting bracket is available separately (K34050WW).

No, Kensington’s DockWorks™ only supports Windows.

Yes, it features an Ethernet port that supports the 2.5 Gigabit Ethernet standard, providing a maximum data rate of 2.5 Gbps. Actual speeds may vary based on several factors, including your internet bandwidth and network hardware.

Ensure you're using Cat 5e or ideally Cat 6 cables. If you're using an older version of macOS, it may not support the Realtek chipset used in 2.5G adapters. Download and install the RTL8156 driver from the Realtek website to resolve this issue.

This dock offers four audio options. It includes a 3.5mm audio combo jack, a TOSLINK (optical fiber audio) port, a 3.5mm audio input, and a 3.5mm audio output.

If you don’t hear any sound, don’t worry! You might just need to select the correct audio device. Click the speaker icon on the taskbar, then click the arrow or device selection icon next to the volume bar. From the list, choose your preferred audio output device, such as your speakers, headphones, or the dock’s audio output.