Kensington EQ

Kensington EQ

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We’re not happy until you are.

At Kensington, our goal is your satisfaction — every step of the way, and in every interaction you have with our products and us. We’re here for you, and because of you.

There’s a good reason you’re here.

If we had to guess, you’re here because you have a question about your Orbit® Fusion™ Trackball. If that’s the case, then we have multiple ways for you to find answers and contact us — from a helpful walkthrough video, to a product diagram and installation guide, to live chat. So let’s not waste any time, and provide you with a few ways for you to contact us:

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Talk with a human:
800-535-4242

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Technical support:
Support page

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Live chat with a human:
Click the Live Chat thingy on the right

The Orbit® Fusion™ Trackball, inside and out.

 

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Make it personal.

Install KensingtonWorks™ software and enhance productivity by customizing workflow options per application for virtually endless function combinations.

 

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FAQs

  • Do I need to install anything to use this trackball?
  • How tall is this trackball?
  • How many devices can I connect to the trackball?
  • How do I clean the ball?
  • How long is the battery life?
  • Is there a left-handed version?
  • Is it a quiet clicker?
  • Can you program the forward/back buttons to be DPI adjustments?
  • Can it scroll sideways?
  • How many programmable buttons are there?
  • Can it be used on any surface, such as your thigh?
  • Does the scroll ring have a free/fast-scroll capability?
  • Is this compatible with Android tablets?
  • Is this compatible with iOS?
  • Is this compatible with PS4?
  • How well does it work with Linux?
  • How well does it work with ChromeOS?
  • Do you have to use it as a trackball, or can you also drag it like a traditional mouse?
  • Is the dongle USB 3.0 or USB 2.0?
  • Is this compatible with USB-C?
Do I need to install anything to use this trackball? Chevron Icon

No. The Orbit Fusion Wireless Trackball is plug-and-play. Install KensingtonWorks™ software and enhance productivity by customizing workflow options per application for virtually endless function combinations.

How tall is this trackball? Chevron Icon

The height of Orbit Fusion Wireless Trackball is 2.31".

How many devices can I connect to the trackball? Chevron Icon

You can connect to one host device via the 2.4GHz nano dongle that stows inside the trackball body. An adapter (USB-A to USB-C) is also included in case your computer has limited or no USB-A ports.

How do I clean the ball? Chevron Icon

Use a pinky finger or the blunt side of a pen to gently remove the ball to clean dirt, grime, and germs.

How long is the battery life? Chevron Icon

You can get up to 14 months of performance with two AA batteries (included). However, the actual battery life will depend on individual usage. The battery indicator light will alert you when it’s time for a change.

Is there a left-handed version? Chevron Icon

Not at this time, but you can program the buttons with KensingtonWorks to accommodate left-handed use.

Is it a quiet clicker? Chevron Icon

The Orbit Fusion Wireless Trackball is not unusually loud, but it still does make a clicking sound.

Can you program the forward/back buttons to be DPI adjustments? Chevron Icon

No. DPI adjustments can be made using the DPI switch located on the left side of the device, right next to the gray Middle Click button. You can also adjust pointer speed in KensingtonWorks.

Can it scroll sideways? Chevron Icon

It can only scroll vertically.

How many programmable buttons are there? Chevron Icon

There are five programmable buttons.

Can it be used on any surface, such as your thigh? Chevron Icon

Yes. The Orbit Fusion Wireless Trackball works on any surface since the ball will always rotate within its socket housing.

Does the scroll ring have a free/fast-scroll capability? Chevron Icon

No. You feel it click as you scroll.

Is this compatible with Android tablets? Chevron Icon

The functions of our default settings should work with Android, but customization settings made with KensingtonWorks only work with Windows and macOS.

Is this compatible with iOS? Chevron Icon

The functions of our default settings are compatible with iOS 13 and above.

Is this compatible with PS4? Chevron Icon

The functions of our default settings should work with PS4, but customization settings made with KensingtonWorks only work with Windows and macOS.

How well does it work with Linux? Chevron Icon

The trackball is compatible with Linux, but customization settings made with KensingtonWorks only work with Windows and macOS.

How well does it work with ChromeOS? Chevron Icon

The trackball is compatible with Chrome OS, but customization settings made with KensingtonWorks only work with Windows and macOS.

Do you have to use it as a trackball, or can you also drag it like a traditional mouse? Chevron Icon

It only works as a trackball.

Is the dongle USB 3.0 or USB 2.0? Chevron Icon

Because mice and keyboards don’t use a lot of data, it’s USB 2.0. But it works in either port.

Is this compatible with USB-C? Chevron Icon

Yes, but you’ll need the included USB-A to USB-C adapter.

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