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Your satisfaction is our goal.

Kensington aims high — from the quality and value of our products to the service and support we provide our customers. Here’s everything you need to set up your new SD4780P docking station.

How can we help?

Have a question about your SD4780P docking station? Need guidance with setup? Want to chat with a Kensington docking solution specialist? Just scroll and select the resource you need.

Connect with a Kensington product specialist.

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Phone:
1300 881 931

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Technical support:
Support Page

The SD4780P, inside and out.

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FAQs

  • Q: Is this dock compatible with USB Type-A and USB-C ports? 
  • Q: Does this docking station support device charging (i.e. will it charge my laptop)? 
  • Q: What operating systems does this dock support? 
  • Q: What is DisplayLink technology and is a driver required? 
  • Q: Will this dock be compatible with computers that have a Thunderbolt 3 port? 
  • Q: What if my device has a USB-C port but it doesn’t support DisplayPort Alt Mode? 
  • Q: What if my device has a USB-C port but it doesn’t support Power Delivery (PD)? 
  • Q: Does this dock support USB Power Delivery (PD)? 
  • Q: How many monitors does the dock support and what is the maximum resolution supported? 
  • Q: Does the dock support fast-charging for my phone? 
  • Q: What is the maximum speed on the USB ports? 
  • Q: Will this dock work with Kensington’s DockWorks software? 
Q: Is this dock compatible with USB Type-A and USB-C ports?  Chevron Icon

A: Yes, the dock works with computing devices (ex: laptops, tablets, 2-in-1’s, etc.) that have at least one available USB-A 3.0 or USB-C port.

Q: Does this docking station support device charging (i.e. will it charge my laptop)?  Chevron Icon

A: For USB-C that support Power Delivery, yes.  Please check the specs of your laptop or contact us and we can help you identify if your USB-C port supports Power Delivery.  USB-A docks can only provide data and video but we do sell a power splitter that supports most 20V/60W laptops, see K38310 for more information.

Q: What operating systems does this dock support?  Chevron Icon

A: Windows 7 or above, macOS 10.14+, Chrome OS 44+ 

Q: What is DisplayLink technology and is a driver required?  Chevron Icon

A: DisplayLink technology is a codec (sent over a USB 3.0 Type-A connection) that offers crisp text and graphics.  Because the docking station uses DisplayLink technology, you will need to install the DisplayLink Driver before using it.  

Q: Will this dock be compatible with computers that have a Thunderbolt 3 port?  Chevron Icon

A: Yes, the dock is fully compatible with a laptop that has a Thunderbolt 3 port, however, it will not deliver the maximum bandwidth of Thunderbolt 3 (40Gbps), but rather deliver what the dock supports (5Gbps or 10Gbps, depending on docking station). 

Q: What if my device has a USB-C port but it doesn’t support DisplayPort Alt Mode?  Chevron Icon

A: This is one of the reasons why SD4700P, SD4750P and SD4900P are so great! As Hybrid docking stations that leverage DisplayLink technology, even if your USB-C laptop doesn’t support DisplayPort Alt Mode, you’ll still receive video support from our docking stations.  

Q: What if my device has a USB-C port but it doesn’t support Power Delivery (PD)?  Chevron Icon

A: If your USB-C laptop doesn’t support Power Delivery, we do sell a power splitter that supports most 20V/60W laptops, see K38310 for more information.   

Q: Does this dock support USB Power Delivery (PD)?  Chevron Icon

A: Yes, the dock supports USB Power Delivery up to 100W on a single USB-C cable (for compatible USB-C laptops). 

Q: How many monitors does the dock support and what is the maximum resolution supported?  Chevron Icon

A: Single or Dual Monitors: 4096 x 2160 @ 60Hz

Q: Does the dock support fast-charging for my phone?  Chevron Icon

A: Yes, the front USB Type-A port supports 5V/2.4A and the front USB-C port supports 5V/3A 

Q: What is the maximum speed on the USB ports?  Chevron Icon

A: USB 3.1 Gen2 (10Gbps) 

Q: Will this dock work with Kensington’s DockWorks software?  Chevron Icon

A: Yes, however, please visit https://www.kensington.com/dockworks/ for a complete list of the docking stations that are compatible with DockWorks. 

Have feedback?

At Kensington, we value your feedback and suggestions. If you'd like to share your input on our products and services, please contact us at care@kensington.com*.

*Please note that this is a read-only contact path, and that any support related inquires should be submitted via the above contact paths.

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Pre-Sales Support:ANZSales@kensington.com

Post-Sales Support: 1300 881 931

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