Overall Customer Rating
(3.2 out of 5)
Box says it is Mac compatible but only with newest models. Then technical support is no help is addressing the issue.
Larry Johnston on 2014-04-02
Kensington's lack of support for their own products baffles me. I still use the Expert Mouse Pro and would easily give the trackball I own and this one five stars if they cared 2cents for their customers by supporting them with software. The baffling thing is in OS 9 their MouseWorks software was the most powerful mouse/trackball software ON THE PLANET. The ability to 'get a whole new set of buttons' with each new modifier key was genius. In combination with the shift, control, option and command keys it allowed you to assign a hundred different functions while keeping your hand on the trackball. This has applications to hundreds of thousands of professionals who, like myself, work in a time constrained environment where efficiency of workflow is everything.
OS X came and Kensington removed all the macro capabilities but kept selling the mice.
My workaround has been to use software like QuicKeys and SteerMouse to achieve functionality that shipped with my old mouse on an obsolete operating system.
Kensington, I don't understand why you are complacent about your mediocrity.
Get your act together and climb back on top.
Stein Myhrstad on 2014-03-28
“Trackball is good...software keeps getting worse...doesn't even work with OSX 10.7!!!”
Kensington has stripped many of the useful features of mouseworks from trackballworks. The biggest for me is the fact that you can no longer assign multiple key combinations to a button. Also, there's no application specific programming!!!!!! When you add the fact that it doesn't work in 10.7 unless you open system prefs, then click on trackballworks, you've got one poor piece of software. Why have you guys taken away so many features without any explanation!?!?! I'm looking for a different tool...this one is NOT worth the money until they fix the software!
Justin on 2014-03-27
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